Tel: +86-576-84276625      E-mail:orange123@vip.163.com
You are here: Home » FAQ

FAQ

    About distributing

    A
    We cherish every chance to cooperate with every distributors or willing to assist buyer develop into a local distributors.
    Distributors will enjoy more supports from us, regarding of price terms, technical support, customization, promotion, exclusive policies, etc.
  • About Customization

    If customer have any needs of customization or OEM service, please contact our staff for more information. For appearance change, like Logo, outlook adding, print, language, it would be easy to achieve. For ingredient change, please arrange sample for us.
  • About Shipping & Freight

    For more options of our customers, we usually provide Exw price, which factory price without shipping. But if you need, we can provide door to door express, like DHL, FedEx, EMS, TNT, etc with prepay freight cost or collective account. Customer also can let your shipping agent to contact us, and we will do our best to cooperate with them.
  • About sample

    We can arrange the sample for you ,but you need to pay for the sample and freight ,sample fee we will refund to you after you place the order .
  • About instruction and usage

    We can provide a complete user manual and usage instruction if your customer don’t know how to use. So that you can sell out easy.
  • About warranty

    1. Online customer service: customer can contact each sale staff online if they meet any questions, and our staff will give you recommend and give our advises. Any problems will be solved at first time.
    2. Engineer analysis: Our engineer have more than 10 years experiences, we have new products development department
    3. Warranty: Up to 12 months for replacement. During warranty period, customer will enjoy necessarily replacement due to any quality problem. But any men-made or inappropriate conduct damage will be excluded.
  • About product quality

    We have a team of QC to control and inspect every lots of products is in perfect condition before delivery. Because we fully understand that it will be a great trouble if our products have any problems during selling at oversea.
Contact Us
 Address:11 rouji road, huangyan economic zone,taizhou Zhejiang China
 Contact person: Cherry Ye
 Tel: +86-576-84276625
+86-576-84965555
 QQ: 330487987
 E-mail: orange123@vip.163.com

Quick Links

Product Catagory

Newsletter

Leave a Message
Contact Us
​Copyright © 2022 ZHEJIANG CHENXIN COSMETIC CO.,LTD.  Support by Leadong  Sitemap